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2025 Pega Partner Awards

Partners selected as winners will be recognized on June 1st at PegaWorld.

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Pega Offerings Awards


  • Customer Decision Hub recognizes a partner for demonstrating exceptional capabilities in delivering personalized, contextual, and relevant experiences to customers.​ 

  • Customer Service recognizes a partner for demonstrating exceptional and innovative capabilities in delivering superior customer service and support to our mutual clients to deliver on improved customer satisfaction and retention.​ ​

  • Workflow Automation honors a partner for demonstrating exceptional capabilities in delivering end-to-end automation solutions that optimize business processes, enhance customer experiences, and drive operational efficiency to support their clients in achieving significant business outcomes.​
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Industry Excellence Awards


These awards recognize excellence in serving mutual clients who operate in Pega's key industries. The total number of awards will depend on the submissions. If there are strong nominations in the same category, multiple winners may be awarded in the same category. Conversely, some categories may not warrant an award given the depth of submissions. ​

 

Industry Excellence award categories:

  • Communications (Service Providers)​

  • Financial Services​

  • Insurance

  • Government / Public Sector​

  • Healthcare / Life Sciences​

  • Manufacturing / Transportation​

Eligibility and criteria

The Pega Offering and Industry Excellence awards recognize Pega Partners for excellence in serving joint clients by delivering innovative and demonstrable outcomes.​

  • Project Go-Live must be between January 1, 2024 – December 31, 2024.
  • Active partners in the Pega Partners Program (Authorized, Specialized, Government Elite, and/or Global Elite) who consistently meet Delivery Excellence activities and adhere to relevant laws, regulations, and financial and operational standards are eligible for Pega Partner awards.
  • The offering must be compatible with Pega release Infinity ‘23 or newer.
  • Only complete nominations will be accepted.
  • Showcase at least one Pega product or initiative and a partner application or high-value service.
  • Utilize Pega GenAI Blueprint™ in the ideation or delivery of a solution.
  • Drive tangible and measurable business value.​
  • Use the latest version of Pega Infinity ‘24. ​
  • Industry specialized if submitting industry award.​
  • Submit a case study or go-live document.​
  • Contributes to the Partner and Pega’s revenue growth in the respective category​.
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Partner Achievement Awards​

Partner achievement awards recognize partners for their successful alignment to Pega’s partner strategy and attainment to joint business goals.
Awards include:
 
  • Partner of the Year​
  • Market Maker​
  • Delivery Excellence​
  • Innovation

Partners who win an award will be recognized at PegaWorld on June 1-3.

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